Greenfield Veterinary Clinic Privacy Policy

Introduction

This Privacy Policy explains how Greenfield Veterinary Clinic ("we," "our," or the "Clinic") collects, uses, and protects information provided by visitors to www.greenfieldvetclinic.com (the "Site") or otherwise provided to us through the Site.

Grounds for data collection 

We collect and process personal information when necessary to respond to inquiries, schedule appointments, provide veterinary services, communicate with clients, operate and improve our website, and comply with applicable legal obligations.

By using the Site or voluntarily submitting information through the Site, you acknowledge the collection and use of your information as described in this Privacy Policy.

We encourage you to review this Privacy Policy so you understand how information you provide may be collected and used.

What information we collect?

We may collect information that you voluntarily provide when you contact us or request an appointment or information through our website. This may include your name, phone number, email address, information about your animal, and any information you include in a message or appointment request.

We may also automatically collect limited technical information when you visit the website, such as your IP address, browser type, device type, pages visited, and other basic website usage information. This information may be collected through cookies or similar technologies and used to operate, maintain, and improve the website.

Please do not submit sensitive personal information through the website contact form unless it is reasonably necessary for your inquiry.

How do we receive information about you?

We receive personal information when you voluntarily provide it to us, such as when you:

• Contact us through our website.
• Call, text, or email us.
• Request information or an appointment.
• Provide information about yourself or your animal in connection with an inquiry or request for veterinary services.

We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device information, and information about how you use the Site.

How do we use your information?

We do not sell or rent your personal information.

We may use the information we collect to:

• Respond to inquiries and appointment requests.
• Schedule and coordinate veterinary appointments and services.
• Communicate with you regarding your animal, appointments, or services you have requested.
• Provide information about our veterinary services.
• Maintain, operate, and improve our website.
• Understand how visitors use our website.
• Comply with applicable legal and regulatory requirements.

We may share information with service providers that help us operate our website or provide our services. These providers may only use the information as necessary to perform those services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, property, clients, staff, or others.

User Rights

You may contact us to request access to, correction of, or deletion of personal information that you have provided to us through the website, subject to applicable law and any applicable veterinary or business recordkeeping requirements.

You may also ask questions about how your personal information is collected, used, or shared.

To make a request or ask a privacy-related question, please contact:

Greenfield Veterinary Clinic
Email: GreenfieldVet@Verizon.net
Phone: 413-774-9919

Retention

We retain personal information only for as long as reasonably necessary to provide our services, respond to inquiries, maintain appropriate veterinary and business records, and comply with applicable legal and regulatory requirements.

When personal information is no longer reasonably needed, we may delete or securely dispose of it, subject to any applicable legal, veterinary, or business recordkeeping requirements.

Cookies

This website may use cookies and similar technologies to help the Site function properly, understand how visitors use the website, and improve the visitor experience.

Cookies are small files that may be stored on your device when you visit a website. They may be used to remember preferences, support website functionality, and collect general information about website usage.

We may use third-party services, such as website analytics tools, that use cookies or similar technologies to collect information about how visitors interact with the website. This information may include browser type, device information, pages visited, and general usage information.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some features of the website function.

Third party collection of information

We may use third-party service providers to help operate our website and provide our services. These providers may collect or process information as necessary to perform services on our behalf, such as website hosting, analytics, communications, or form processing.

Third-party websites or services may have their own privacy policies and practices. Greenfield Veterinary Clinic is not responsible for the privacy practices of websites or services that we do not own or control.

How do we safeguard your information?

We take reasonable measures to protect the personal information submitted through our website from unauthorized access, use, alteration, or disclosure.

While we take reasonable precautions to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Marketing

We may use contact information you voluntarily provide to communicate with you about our veterinary services.

We will not sell your personal information to third parties for marketing purposes. If we send promotional communications, you may request at any time that we stop sending them.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through the website. If we become aware that a child under 13 has provided personal information through the website, we will take reasonable steps to delete that information.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any questions about this Privacy Policy or how we collect and use your information, please contact us:

Greenfield Veterinary Clinic
Email: GreenfieldVet@Verizon.net
Phone: 413-774-9919
Address: 18 French King Highway, Greenfield, MA 01301

Last Modified: August 23, 2026